HOW DOES IT WORK?
A STEADY FLOW OF NEW CUSTOMERS


01

GET MORE REVIEWS

Our software automates review collection and management using a friction free review collection process. Customers receive Email, SMS text or Facebook Messenger invitations to review your business on the review sites that matter the most to you.

Our innovative friction free review process results in a 15 time higher response rate than with traditional email review invitations.

And with the notifications, you identify disgruntled customers and can quickly address concerns.
02

MANAGE YOUR REPUTATION

Monitoring reviews on all review sites is a daunting task. We aggregate your reviews and ratings from over 650 review sites in an easy to use dashboard.

You’ll get reports of how you're doing online and the ability to respond to positive reviews, or troubleshoot customer concerns.
03

MARKET YOUR POSITIVE REVIEWS

Customer Reviews are powerful marketing assets that you should use to attract new customers. When new feedback is collected, with just a few clicks, customers can easily share their positive experience with friends.

We also distribute your customer reviews on autopilot to all major social networks and to your own website.

Get More Reviews with our Exclusive Friction Free Review Collection Process

REPUTATION MARKETING
BUILDS ONLINE TRUST

by getting more authentic customer reviews 
where it matters the most. 

Our easy to use dashboard brings customer feedback from 
all review sites into one place letting you manage your online 
reputation effectively.


 More Reviews    More Trust    More Customers    More Revenue

REVIEW GENERATION
REVIEW GENERATION
Generating more customer reviews has never been easier
REVIEW MARKETING
REVIEW MARKETING
Magnify customer voices. Let your reviews promote your business
REVIEW MANAGEMENT
REVIEW MANAGEMENT

Respond to reviews from all 3rd-party review sites in one place

REVIEW MONITORING
REVIEW MONITORING
Be in the loop with real-time notifications of new feedback

Works with All Major Review Sites

With Email, SMS text or Facebook Messenger feedback invitations,
we make it super simple for customers to post a review on their preferred review platform or on your website.

Google
Facebook
Trip Advisor
Yelp

and over 650 other review platforms Worldwide and in 16 different languages

WHO IS IT FOR?

We Specialize In

BRANDS & FRANCHISES

Your brand is everything and its reputation is being formed by customer experiences at each individual location. If you don't have national ownership and oversight of all of the channels where customers leave feedback, you are missing business opportunities. With Reputation Marketing, take back control of your brand image, globally and locally.

CAR DEALERS

Operating in a very competitive market, dealerships turn to online reputation to help differentiate from other dealers. Increase walk in traffic, influence purchase decisions, give insights into what customers care about and improve business operations are the 5 main reasons why auto dealers turn to Reputation Marketing to improve the bottom line. We automate review management and marketing on Google, Facebook, cars.com, Edmunds, DealerRater, CarGurus and more.

HOME SERVICES

Home services is where customers seek quality of service. In fact, many customers will pay more for a well-reviewed, trustworthy service provider. With 96% of customers finding online reviews moderately to extremely valuable, the voice of your customers is key. Attract more first-time customers with Reputation Marketing: we make you look good on Google, Facebook, Yelp, HomeAdvisor and more.

LOCAL BUSINESSES

Numerous studies point out the direct correlation between getting an excellent online reputation, to actually getting more customers to trust you and buy from you. Customers are likely to spend 31% more on a local business with excellent reviews. Simply said: as a business owner, you need a constant flow of new reviews. We help collect more reviews.

HEALTH PROFESSIONALS

Use of connected health IT is expanding as the health industry works to improve patient engagement through technology. Protecting the reputation of your healthcare institution and doctors is essential to bring in more patients. As a preferred partner to various leading Patient Management Systems like AllScripts and Kareo, we automate the feedback process while respecting HIPAA rules. We monitor and improve ratings on Healthgrades, Vitals, Zocdoc and more.

HOSPITALITY

In the hospitality industry, the customer is always the main focus. A satisfied customer will tell three of their friends, while an angry one can spread bad experience to thousands. All over the world, hotels, bars, resorts and restaurants use the Reputation Marketing Platform to measure, enhance customer experience and improve ratings on Google, Trip Advisor, Booking or Yelp.

Great for any business size

See how easy it is to collect online reviews

Major Brands Trust Us

All over the World, Brands and Businesses rely on REPUTATION MARKETING to improve Customer Experience and Drive Revenue.
Toyota
Mc Donalds
Best Western
RE/MAX
Over one million businesses already have reviews with us!

 More Reviews    More Trust    More Customers    More Revenue

ATTRACT MORE CUSTOMERS & REVENUE

Win More Business

Differentiate from Competitors

Today, Customer Service is often the primary differentiator. Re-position the Perception in your Brand, Products or Services to gain new competitive advantages.

Establish Credibility & Trust

Long before a potential customer enters your sales funnel, Reputation Marketing gives the ability to establish trust. Positive Feedback gets promoted Online.

Enhance Brand Awareness

Reputation Marketing helps improve Awareness and Trust in your Brand, Products or Services through Marketing and Promotion of your 5-star Customer Experience.

Improve Conversions & Sales

Inform potential buyers how your Products or Services are rated by Real Customers and improve conversion rates. Ratings and Reviews are the most valuable social content you can create! Increase buyer confidence when it matters the most: at the moment of purchase.

Understand & Retain Existing Customers

Reviews are a leading indicator of consumer repurchase intentions & loyalty. Show you care and retain more customers (while saving money in the process!) by focusing not just on getting the sale, but creating an experience that makes your customer want to come back and refer more business.

Improve by measuring Customer Experience

Evolve your Business Processes, Make Business Decisions quickly and Increase your overall Competitiveness. Improve Overall Customer Experience by quickly identifying areas that need improvement in your Products or Services.

Increase Customer Lifetime Value

By gaining Feedback from each customer, you can follow up with those that are less than fully satisfied, improve their experience and increase their likelihood to continue to shop with you.

Boost Traffic To Your Web Properties

The software is Search Engine Optimised! Market your 5-star Customer Experience in Search Engines thanks to Rich Snippets & Structured Data. Include fresh feedback from Real customers inside your web properties (Company website, Social Network Pages...), where search engines can see it, and prospective buyers can find it!

Reduce Negative Word of Mouth

An unhappy customer tells between 9-15 people about their experience, and 13% of unhappy customers tell over 20 people! Eliminate Bad Word of Mouth by measuring Customer Satisfaction on an ongoing basis: We automate the full process.

Want to See the Platform in Action? Schedule a Demo

During the demo you will tour the platform features and we will answer your questions.
Your expert will also discuss pricing options.

About Reputation-Marketing.com

Reputation-Marketing.com helps Small & Medium Businesses, Franchises, Large Businesses with multiple locations, to get a competitive advantage by marketing their excellent offline reputation online.