Fixing your reputation can be done, although it can be difficult to do without help. If you find yourself in the situation where your reputation is on the line, you should know that it does not have to be permanent and can be repaired.

The question you may be asking yourself is “why does it matter?” It matters because negative mentions can significantly harm your business.

Even if your business isn’t based online, people use the Internet to find out about everything they buy – and this includes scoping out local businesses before they choose to use their products and/or
services.

If you are based on the Internet, a negative reputation could spell disaster for your business if you don’t do quickly something about it.

The most important thing is that you do not expect things to change overnight. Fixing a damaged online reputation takes a lot of time and work; but it will be worth it in the end.

So… What Can We Do To Get Rid of Negative Comments and Reviews?

There is no apparatus available for you to remove negative comments published elsewhere on the web. Of course, if the comments are made directly on your website, you can easily remove it, but that's rarely the case. Some sites do allow comments to be flagged but you have no guarantee that the negative feedback will be taken down.

The best way to start the process of repairing your reputation is to start publishing and promoting more positive content and one great way to do it is by asking customers to create that content for you through feedback and reviews.This will help drive down the flood of negative comments you may be getting in the search engine results by replacing old content with new one.

When it comes to negative information floating around online about your company, one of the best forms of defence is to respond to it in a positive way so your potential customers can see that you care and ask customers for their opinion on your product/services.