As a business owner who is constantly looking for more customers to come through the door, your reputation has never mattered more.
Unprecedented amounts of commerce is happening on the Internet, which means companies that have poor reputations will be completely looked past by discerning consumers.
It’s all about research. The obvious answer to this question is to go search for your business name on major search engines like Google and Bing. This is always a great first step. Simple as it seems, the most important things being said about you are the ones that rank highest in the search results.
This means that the first few items that show up in the search results will also be the first thing all of your potential customers see when they look up your business as well.
Fixing your reputation can be done, although it can be difficult to do without help. If you find yourself in the situation where your reputation is on the line, you should know that it does not have to be permanent and can be repaired.
The question you may be asking yourself is “why does it matter?” It matters because negative mentions can significantly harm your business.
Yes! The situation is serious and must be corrected as soon as possible...
You have no control: one negative review posted tomorrow can tarnish your reputation.
If you really think a competitor is the main source of the negative comments, chances are you have little recourse unless you can prove it. If you do have evidence, you might have a case for slander or libel. If you can’t prove it, then you’re stuck with combating the negative comments with more positive comments that are higher ranked.
Everyone is going to have a bad review crop up about them once in a while. There is little you can do about this. You can’t impress or please everyone all of the time. What you can do is provide a way for your customers to vent their frustration in a non-public way.
The best way to encourage your happy customers to leave positive reviews for you is to simply ask. You should also make it as easy as possible to do so. Ask for testimonials and display them in a prominent place on your website.
A lot of times, no matter how you do it, the best way is to not face a poor reputation on your own. All of the steps that are necessary to begin to repair your reputation can take months to propagate across the Internet, and that’s if you do them all properly.
Reputation-Marketing.com helps Small & Medium Businesses, Franchises, Large Businesses with multiple locations, to get a competitive advantage by marketing their excellent offline reputation online.